Welcome to Tangled Tails Pet Spa


Due to the ongoing risks associated with COVID-19, for the safety of our clients and staff, we will be implementing changes to our pet intake/outtake procedures.

These measures have been put into place to reduce the risk of transmission of COVID-19 and are done with the health and wellness of our clients and staff in mind. These measures are the only way that we can operate, as per Alberta Health Services guidelines, so we ask that you respect them.


With appropriate personal protective equipment (PPE) we are now able to groom most large dogs. Cats will be booked on "feline exclusive" days due to the significantly increased PPE required to groom safely in close quarters.


We are currently accepting debit, cash, cheque and etransfer payments. If you choose to e-transfer, please send to: kc@tangledtailspetspa.ca As always we do NOT accept credit card payments.


1. If you arrive and see there is another client in the reception area, please wait outside or in your vehicle so that physical distancing recommendations can be met. If we don't see you drive up or hear you knock, text 780-307-1595 to let us know that you have arrived.

2. Please wear a mask as per current AHS recommendations.

3. EXPECT LONGER PICK UP TIMES! If your pick up time is usually 90 minutes, count on a two hour window. If your pet is completed earlier, we can call/text you for pick up. In addition, the extended pick up time is to permit time between each client to disinfect all surfaces/wash hands, etc., as well as ensure there are not multiple people in the reception area.


1. The debit machine will be on the table near to the front door.


If you are feeling unwell or showing any symptoms of illness, no matter how mild – STAY HOME! We will reschedule your pet's grooming appointment. If you bring your pet for their appointment and you are obviously ill, you and your pet will be sent home, no exceptions. Failure to comply with this request will not be tolerated and will be grounds for refusal to groom your pet in the future.